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Terms and Conditions

Terms of Use and Sale

By using our Site, you confirm that you accept these terms and conditions of use and sale (the "Website Terms") and that you agree to comply with them. If you do not agree to these Website Terms, you must not use our Site.

We may update these Website Terms from time to time, for example to comply with changes in the law or to take account of new ordering processes, goods or services that we may offer. You should therefore review these terms regularly to make sure you are happy with any changes that we may make.

In addition our Privacy Policy sets out how we may use and disclose any information you provide to us whilst using the Site and our Cookies Policy sets out how we use cookies and similar technologies on the Site, both of which are incorporated into and shall form part of these Website Terms.

 Terms and Conditions of Use of our Website

The terms and conditions set out in this section cover your use of the Site and the features and services in it. Orders for products that you place through the Site are made in accordance with our Terms and Conditions of Sale set out in section 2 of these Website Terms.

1.1 Contact Details

  1. The Site is operated by BHP SYSTEM MONIKA ROSIAK
  2. If you have any questions about these Website Terms or any other customer service enquiries, then please contact us by email at biuro@prestigelockers.com

1.2 Changes to our Site

  1. We may update our Site from time to time, and may change the content at any time. Please note that content on our Site may not always be up to date, and we are not obliged to update it.
  2. We try not to post inaccurate information on our Site, but we cannot guarantee that our Site, or its content on it, will be free from errors or omissions.

1.3 Accessing the Site

Access to the Site and any content made available on it (together referred to as the "Content") is permitted on a temporary basis. We reserve the right to withdraw, amend or restrict access to all or any part of the Site and its Content without notice at any time for any reason.

1.4 Use of the Site

  1. You shall ensure that all persons who access the Site or any Content through your internet connection are aware of these Website Terms, and that they comply with them.
  2. You shall use the Site and Content only for lawful, non-commercial purposes and in accordance with the Website Terms.
  3. You shall not access or use the Site or Content, or attempt to do so:
    1. in any way that is fraudulent, or breaches any applicable local, national or international law or regulation.
    2. attempt any unauthorised access to any part of the Site.
    3. in any way which may harm, cause offence to, or otherwise infringe any rights of any person in any way.
    4. to transmit any unsolicited or unauthorised advertising, promotional or other materials of any nature (spam). Nor will you collect any information from the Site or Content which can be used to identify any individual personally.
    5. to interfere with, damage or disrupt the Site, any other website, or any computer equipment, network, systems or software. Interference, damage and disruption shall include, without limitation:
      1. knowingly transmitting any data, or sending or uploading any material that contains viruses or technologically harmful material; or
      2. denial of service attacks or distributed denial of service attacks; or
      3. accessing any website (or part of any site), computer equipment, network, systems or software that you are not authorised to access.
  4. We may report suspected breaches of these Website Terms to relevant law enforcement authorities and will co-operate with those authorities which may include disclosing your identity to them. Your right to use the Site will cease immediately if you fail to comply with these Website Terms. We have the right to disable your account or ability to log into the Site at any time we reasonably consider that you have failed to comply with these Website Terms.

1.5 User Accounts

  1. If you create an account to use the Site then you must not allow anyone other than yourself to log into the Site using your details, or to use your account. You must treat all user names, passwords and other pieces of information used as part of our login security procedures (or those of the relevant social media website) as confidential, and you must not disclose any of them to any third party. You must also tell us as soon as you become aware that anyone may have obtained unauthorised access to your login details or to your account. We shall not be liable for any loss that you incur as a result of someone else using your login details, either with or without your knowledge. You may be held liable for any losses incurred by us, our affiliates, officers, directors, employees, consultants, agents, and representatives due to someone else’s use of your account or login details.
  2. You shall ensure that any information you provide to us in relation to the creation or use of your account on this Site is complete, accurate and up to date at all times.

1.6 Links

  1. The Site may contain links to websites owned or operated by third parties. Your use of those websites is governed by the terms and conditions of the third parties that own or operate these websites.
  2. You may link to the Site, provided you do so in a way that is fair and legal, and does not damage our reputation or take advantage of it. You must not establish a link in a way that suggests any form of association, approval or endorsement on our part where none exists.
  3. Unless we otherwise agree, you must not:
    1. establish a link from any website unless you are the owner of that website, or have the owner's permission to do so; or
    2. frame the Site on any other website; nor may you create a link to any part of the Site other than the home page.
  4. We reserve the right to withdraw linking permission, or any functionality of the Site which permits linking or references to it from social media websites, without notice and without liability.

1.7 Viruses

As the Internet is an open system and software cannot be exhaustively tested, we cannot guarantee that our Site will be completely secure or free from bugs or viruses. You should therefore ensure that you use appropriate virus protection and firewall software and ensure that you keep it up to date at all times when accessing the Site.

1.8 Disclaimer and Liability

  1. Nothing in this section shall affect any liability that we would otherwise have for (i) death or personal injury arising from our negligence, (ii) fraud, or (iii) any other liability which cannot be excluded or limited under applicable law, nor does it apply to any product purchased by you under section 2.
  2. Without prejudice to your rights under applicable law, the Site and all Content are provided 'AS IS' and on an 'AS AVAILABLE' basis without any representation, condition, warranty, endorsement, guarantee or other commitment.
  3. In particular, we do not give any representation, condition, warranty, endorsement, guarantee or other commitment that the Site or any Content are accurate, complete or up to date. Nor do we guarantee that their use or availability will be uninterrupted or error-free, or that they or any of the Site's servers or those of any relevant social media website are free of computer viruses or other technologically harmful material.
  4. You agree that it is your responsibility to make all arrangements necessary for you to have access to the Site, any social media websites with which this Site interacts and the Content, and to implement and maintain sufficient security measures (including but not limited to anti-virus software and appropriate firewalls).
  5. We have no control over the contents of any third party sites or resources which are linked to by the Site, or the functionality or content made available by any social media websites with which the Site interacts. We do not endorse them or any goods or services provided from them. You agree that you visit third party sites and use the relevant social media functionality entirely at your own risk and that we have no responsibility or liability for or in connection with your use of, your reliance on, or the unavailability of any of them.
  6. In no event will BHP SYSTEM MONIKA ROSIAK be liable to you (whether for breach of contract, for negligence or in any other way) for any:
    1. distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material arising out of or in connection with your use of the site, your downloading of any content, or the use of any functionality allowing interaction with social media websites which is provided on the site; or
    2. business losses, including but not limited to loss of profit, loss of revenue, or loss of business opportunities or contracts, arising out of or in connection with your use of, your reliance on, or the unavailability of the site or any content.

1.9 Copyright, Trademarks, Patents and Other Rights

  1. We or the third parties that provide and host this Site and its Content for us are the owners or the licensees of all rights (including but not limited to patents, registered designs, design rights, copyright, database rights, trademarks, service marks, rights and goodwill in trade or business names, and rights in inventions, know-how and trade secrets) in the Site, and in all of the Content.
  2. You may print off copies and download a reasonable amount of extracts, of any page(s) from the Site or any Content, as reasonably required for your personal, non-commercial use.
  3. You shall not modify any hard paper or digital copies of any part of the Site or any Content that you have printed off or downloaded in any way, and you shall not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text.
  4. You shall ensure that the status of us, our licensors and of any identified contributors, as the authors of the Site or any Content, is always acknowledged.
  5. You shall not download, reproduce, duplicate, copy or distribute any part of the Site or any Content other than as expressly permitted by these Website Terms without the prior written consent of us and our third party licensors.
  6. All names, images and logos identifying David Bukovjan are proprietary marks of David Bukovjan .All third party brand, product, service and company names contained on this Site are the trademarks, service marks and trade names of their respective holders. David Bukovjan does not give permission for their use by any person other than the relevant rights holders.
  7. Except as expressly set out in these Website Terms, nothing contained in these Website Terms gives any licence or right to use any of our, or our licensors' intellectual property rights. Use of any such intellectual property rights which is not permitted by the Website Terms may constitute an infringement of our intellectual property rights or those of our licensors.

 Terms and Conditions of Sale

By placing an order on the Site, you agree to be bound by these Terms and Conditions of Sale and you also agree that they will form the basis of the contract for any purchases you make from the Site. If you do not wish to accept these Terms and Conditions of Sale or if you are unsure about the meaning of any part of them, then please do not place any orders on the Site.

2.1 Our products and product descriptions

  1. The images and descriptions of the products on our site are for illustrative purposes only, and do not constitute a warranty that the products will conform to those images or descriptions. Although we seek to display the colours as accurately as we can, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the products. Your products may vary slightly from those images.
  2. All sizes, weights, capacities, dimensions and measurements indicated on our site may contain errors.
  3. The packaging of the products may vary from that shown on images on our site.
  4. If you have any doubts about colour, size or any other specification of the products you wish to order, we recommend you contact our customer services department, using the details given above in the Contact Details section prior to placing an order on the Site.

2.2 How to order

  1. If you wish to order something from the Site, you can do so by selecting the quantity you wish to purchase and then adding it to your basket.
  2. On the "your basket" page, you then choose your delivery options. You then go to the checkout page (either using the guest checkout or by logging into the Site), where you enter your delivery, billing address and payment details.
  3. Once you have completed your order, you will be asked to review it and confirm that it is correct. If it is not correct, you can revisit your order and correct the mistakes before confirming and submitting your order to us. It is your responsibility to ensure that your order is correct before submitting it to us. If you have any problems with your order, please contact our customer services department, using the details given above in the Contact Details section.
  4. To place your order, you will be directed to a secure website operated by our payment provider where you enter your payment information. You may also have to go through a transaction confirmation process with the issuer of the card that you are using to pay us. Once you have entered your payment information and your payment has been confirmed, you will then be directed to a final confirmation screen on the Site displaying the details of your order.

2.3 How contracts are formed between you and us

  1. Our shopping pages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
  2. When you submit your order, you are offering to buy the products you order at the price set out in the order, subject to these Terms and Conditions of Sale. You do not make this offer until you press "Pay Now" on the payment page.
  3. We will acknowledge receipt of your order by email. The order acknowledgement is not an acceptance by us of your order.
  4. No contract for the supply of the products that you have ordered is formed at that point and we do not have to accept your order. In particular, we may not accept your order if:
    1. we do not have the products in stock/the products in stock appear to be damaged;
    2. your payment is not authorised; or
    3. there is an error on our Site regarding the price or other details of the products.
  5. The contract between us for the supply of the products you have ordered is not formed until we despatch the products to you.
  6. If we are unable to supply you with a product, for example because that product is not in stock or no longer available or because we cannot meet your requested delivery date or because of an error in the price on our site, we will inform you of this by e-mail and we will not process your order. If you have already paid for the products, we will refund you the full amount including any delivery costs charged as soon as possible.

2.4 Availability

We do our best to ensure that all products shown on the Site are available to order. If any products that you have ordered are out of stock or no longer available, we will attempt to contact you to arrange a refund or alternative later time for delivery. In addition, if the products are no longer available, we may offer you substituted products of a similar nature and quality.

2.5 Pricing

  1. The prices on the Site apply only to products ordered through the Site. The prices on the Site are checked regularly to seek to make sure that they are correct but, inevitably, sometimes errors do occur.
  2. If a product has been incorrectly priced, we will inform you of the error and will give you the option to either proceed with your order at the correct price or cancel your order.
  3. If you confirm that you do wish to proceed, then for the purposes of these Terms and Conditions of Sale, this will be treated as you having submitted another order.

2.6 Payment

  1. The prices indicated on the Site include all taxes and duties payable for local shipping within Delivery Destinations. There may be additional taxes and duties shown at the checkout page for international shipping.
  2. Additional delivery charges may also apply in addition to the price for your ordered goods – see our Shipping and Returns Policy, which is incorporated into and forms part of these Terms and Conditions of Sale by reference.
  3. All payments must be made at the time of placing the order using the payment facilities on the Site.
  4. No payment will be treated as made until we have received it in cleared funds, and we will not despatch the goods until we receive payment in full.
  5. If we are unable to accept your order for any reason, then we will refund any money paid by you in respect of that order. If we have not yet taken payment from your debit/credit card, then we will not do so.

2.7 Ownership of Goods

You own the goods once we have received payment in full for them and they have been delivered to you.

2.8 Delivery

For delivery details, please see our Shipping and Delivery Policy.

2.9 Our liability to you

  1. For further information about your legal rights and how they may be affected by these Terms and Conditions of Sale, including this section on our liability to you, we advise you to contact your local consumer protection agency or regulator.
  2. The products available for order through this Site are intended for purchase by consumer customers only for private non-commercial use. We shall not be liable to you (whether for breach of contract, negligence or in any other way) for any business losses, including but not limited to loss of profit, loss of revenue, or loss of business opportunities or contracts, arising out of or in connection with any order that you place for any products or any products supplied or to be supplied under any order.

2.10 Events outside our control

  1. We are not liable to you for losses which you suffer due to any event beyond our reasonable control.  If such an event takes place that affects the performance of our obligations under a contract with you:
    1. we will let you know as soon as we reasonably can; and
    2. our obligations will be suspended, and the time in which we have to perform those obligations will be extended for the duration of the relevant event. If the event affects our ability to deliver products to you, we will arrange a new delivery date with you once the event is over.

2.11 Your right to cancel

For your cancellation rights, please see our Return Policy.

2.12 Warranty

We provide a 24-month warranty on all products purchased through our site. This warranty covers defects in materials and workmanship. If a product is found to be defective or not as described within the warranty period, you have the right to request a free repair or replacement of the product.

The warranty does not cover:

  • Damage caused by misuse or mishandling of the product.
  • Damage resulting from normal wear and tear.
  • Products that have been altered or modified by unauthorized persons.

To claim your warranty, please contact our customer support at biuro@prestigelockers.com, providing details of the product and the defect.


General Terms

  1. All communications between us and all contracts formed between us will be made and conducted in english.
  2. Neither you nor us intend that these Website Terms, or any contract formed between you and us for the supply of goods or services by us to you will be enforceable by anyone except you and us. These Website Terms, including the Privacy Policy, Cookies Policy, Shipping and Delivery Policy and Return Policy (each of which are referenced and incorporated in these Website Terms), constitute the complete agreement between you and us with respect to their subject matter and replace any previous agreement or communication between us.
  3. Please note that these Website Terms are governed by EU law. This means a Contract for the purchase of products through our site and any dispute or claim arising out of or in connection with it will be governed by EU law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction to deal with any disputes between us. However, you may also have additional consumer rights under the local law where you live. This clause does not limit or exclude these rights and you will continue to benefit from them.

 

 Return Policy

⬤ Your right to cancel

  1. If you are a consumer, you have a legal right to cancel a contract during the period set out below in clause 2 (c). This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a product, you can notify us of your decision to cancel the contract and receive a refund. Advice about your legal right to cancel the contract is available from your local consumer protection agency or regulator.
  2. However, this cancellation right does not apply in the case of:
    1. sealed audio or sealed video recordings or sealed computer software, once these products are unsealed after you receive them
    2. any products made to your specification or which are personalised
    3. any Products which become mixed inseparably with other items after their delivery
    4. products that are liable to deteriorate or expire rapidly
    5. the supply of accommodation, transport of goods, vehicle rental services, catering or services related to leisure activities, if the contract provides for a specific date or period of performance.
  3. Your legal right to cancel a contract starts from the date of the dispatch confirmation (the date on which we e-mail you to confirm our acceptance of your order), which is when the contract between us is formed. Your deadline for cancelling the contract then depends on what you have ordered and how it is delivered, as set out in the table below:
Your Contract End of the cancellation period
Your Contract is for a single Product (which is not delivered in instalments on separate days). The end date is the end of 14 days days after the day on which you receive the Product.

Your Contract is for either of the following:

  • one Product which is delivered in instalments on separate days.
  • multiple Products which are delivered on separate days.
The end date is 14 days days after the day on which you receive the last instalment of the Product or the last of the separate Products ordered.
Your Contract is for the regular delivery of a Product over a set period. The end date is 14 days days after the day on which you receive the first delivery of the Products.
  1. To cancel a contract, you just need to let us know that you have decided to cancel. The easiest way to do this is to complete the Returns form on our website.
  2. If you cancel your contract we will:
    1. refund you the price you paid for the products. However, please note we are permitted by law to reduce your refund to reflect any reduction in the value of the products, if this has been caused by your handling them in a way which would not be permitted in a shop.
    2. refund any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive delivery method we offer (provided that this is a common and generally acceptable method).
    3. make any refunds due to you as soon as possible and in any event within the deadlines indicated below:
      1. if you have received the product and we have not offered to collect it from you: 14 days days after the day on which we receive the product back from you or, if earlier, the day on which you provide us with evidence that you have sent the product back to us.  For information about how to return a product to us, see clause 2.3;
      2. if you have not received the product or you have received it and we have offered to collect it from you: 14 days days after you inform us of your decision to cancel the contract.
  3. If you have returned the products to us under this clause 2 because they are faulty or mis-described, we will refund the price of the products in 14 days, together with any applicable delivery charges, and any reasonable costs you incur in returning the item to us.
  4. We will generally refund you by the same method that you use to make payment.
  5. If a product has been delivered to you before you decide to cancel your contract:
    1. then you must return it to us without undue delay and in any event not later than 14 days days after the day on which you let us know that you wish to cancel the Contract. You should send it back to the address set out in our Contact details section;
    2. unless the product is faulty or not as described (in this case, see clause 2(i)), you will be responsible for the cost of returning the Products to us. If the product is one which cannot be returned by post, we estimate that if you use the carrier which delivered the product to you, these costs should not exceed the sums we charged you for delivery. If we have offered to collect the product from you, we will charge you the direct cost to us of collection.

⬤ Damaged or defective goods

  1. You should inspect the goods when you receive them for defects or damage.  If you find that they are already defective or damaged, you should tell us as soon as possible using the contact details given above in the Contact details section.
  2. As a consumer you have certain legal rights in relation to the quality of the products that we supply and we have a legal duty to supply products that are in accordance with our contract with you.  These rights are not affected by the cancellation rights set out above.  For details of those legal rights, please contact your local consumer protection agency or regulator.

⬤ General information about the return of goods

  1. Please send all returns to us at the address set out in the Contact details section with a covering letter, stating your order reference number, together with a copy of the original delivery note.
  2. Whenever you return goods to us, please try as far as possible to take care when opening the packaging. If you are able to return them in their original packaging, this may save you having to buy alternative packaging in which to return the goods.
  3. Until goods are returned to/collected by us, you have a legal obligation to retain possession of the goods and to take reasonable care of them while they are in your possession. We recommend that you return goods by recorded delivery and we advise you to ensure the goods are adequately insured during the return journey.

 

Shipping policy

⬤ Dispatch

Our goal is to dispatch your online order as soon as possible but please allow several working days during sale periods for the shipment to leave our warehouses.

⬤ Delivery

  1. Our standard delivery rates are contained within the online checkout summary for your product(s).
  2. Delivery time. If the goods are stated to be in stock, we usually dispatch the goods with a delivery time of 3 working days from receipt of the order. This delivery time does not apply to goods that will be adjusted at the customer's request (in these cases the delivery time will always be individually agreed). Sometimes it may happen that goods marked "in stock" are sold out in a short period of time. Should the situation arise that the goods are exhausted and we are unable to deliver the goods ordered by you within the time specified, then we will contact you to agree on the next course of action.
  3. We deliver using third-party couriers and delivery providers, which may require signature on delivery. If you are not home to receive your delivery, a note may be left for you indicating the pick-up location where you can collect it. We reserve the right to cancel your order and charge you for the costs we incur as a result and/or to charge you for any additional costs we incur in storing the goods if you fail to collect them within 14 days days after the date on which we first attempted to deliver them to you.
  4. Please ensure your shipping address is where you will be during business hours. If you request for your order to be left at your home delivery address, and a signature or physical handoff of the product is not possible, prestigelockers.com is not liable to replace the order should your order, for whatever reason, be stolen or lost after it has been delivered.
  5. We recommend that customers have their parcels sent to (the "ship to" location) a daytime address where parcels can be signed for and/or physically received.
  6. We will contact you with an estimated delivery date, which will be within 30 days after the date of the Dispatch Confirmation (the date on which we e-mail you to confirm our acceptance of your order). Occasionally our delivery to you may be affected by an Event Outside Our Control. See clause [2.10] of our Terms and Conditions of Sale for our responsibilities when this happens.
    1. We deliver to the locations listed in our delivery destinations. However there are restrictions on some products for certain Delivery Destinations, so please review the information on that page carefully before ordering products.
  7. Delivery of an order shall be completed when we deliver the products to the address you gave us and the products will be your responsibility from  that time.
  8. If we miss the delivery deadline for any products then you may cancel your order straight away if any of the following apply:
    1. we have refused to deliver the products;
    2. delivery within the delivery deadline was essential (taking into account all the relevant circumstances); or
    3. you told us before we accepted your order that delivery within the delivery deadline was essential.
  9. If you do not wish to cancel your order straight away, or do not have the right to do so under clause 1.2(g), you can give us a new deadline for delivery, which must be reasonable, and you can cancel your Order if we do not meet the new deadline.
  10. If you do choose to cancel your order for late delivery under clause 1.2(g) or clause 2(c), you can do so for just some of the products or all of them, unless splitting them up would significantly reduce their value. If the products have been delivered to you, you will have to return them to us or allow us to collect them, and we will pay the costs of this. After you cancel your Order we will refund any sums you have paid to us for the cancelled products and their delivery.
  11. Depending on your Delivery Destination your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. We try and include all applicable duties and taxes in our rates where possible. However, please note that for deliveries outside of delivery destinations we have no control over these charges and we cannot guarantee that we will accurately predict their amount.  Ultimately, these are the responsibility of the customer. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
  12. You must comply with all applicable laws and regulations of the country for which the products are destined.  We will not be liable or responsible if you any such law.

Privacy policy

Last updated: November 23, 2024

This Privacy Policy describes how PrestigeLockers (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from bicyup-kg.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions and other information used for account security purposes.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
  • Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.
  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, according to Art. 6 (1) (f) GDPR.
  • Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you according to Art. 6 (1) (f) GDPR.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

Category Categories of Recipients
  • Identifiers such as basic contact details and certain order and account information
  • Commercial information such as order information, shopping information and customer support information
  • Internet or other similar network activity, such as Usage Data
  • Geolocation data such as locations determined by an IP address or other technical measures
  • Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
  • Business and marketing partners
  • Affiliates

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

With your consent we share personal information for the purpose of engaging in advertising and marketing activities, as follows.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt out of Sale or Sharing or Targeted Advertising: You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at biuro@prestigelockers.com

For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.

Legal notice

If you have any specific questions that are not covered in this privacy policy, or want to know what information we currently store on you or correct any of this information, you may contact us at:


Owner: BHP SYSTEM MONIKA ROSIAK
IBAN - PL19116022020000000501472226
BIC - BIGBPLPWXXX

Company BHP SYSTEM MONIKA ROSIAK

Address:

ul.Jesionowa 26/a59-700, Bolesławiec, Poland

 
biuro@prestigelockers.com

Contact information

If you have any specific questions that are not covered in this privacy policy, or want to know what information we currently store on you or correct any of this information, you may contact us at:

Email:
biuro@prestigelockers.com
Phone number: +48 730 673 265
 

BHP SYSTEM MONIKA ROSIAK

Address:

ul. Jesionowa 26/a59-700, Bolesławiec

Poland